What to buy at Auction?
Items for sale will appear in our online catalogue both on Easylive auctions and The Saleroom approximately 10 days before the auction. A direct link to our catalogue on Easy Live Auction is available on on Catalogue page.
We are open for viewing on the Wednesday & Thursday (10am to 4pm) preceding auctions.
If you are interested in a lot but have not viewed it in person, you may find it useful to request further images and/or a condition report.
How to buy at Auction
Bidding in Person: (not currently available)
Absentee or Commission Bids:
You may bid by completing a bidding slip and a member of staff will try to secure the item for you at the lowest possible price, and not exceeding your maximum. Bidding slips can be submitted online, emailed or posted to us but must be received by 5pm the evening before the auction to be certain of inclusion. If you have not bought from us before we would ask that you bid for the first time via either Easy Live Auction or The Saleroom.com who will check your details and require a payment card to do so. ( We cannot take payment from this card).
We no longer offer telephone bidding as online bidding now supersedes this service. It is possible to bid live or leave a commission bid for a small flat fee with Easy Live Auction.
You may now listen and watch our auction from the comfort of your own home via Easy Live Auction. You will need to register with them to bid in this way and you can opt to pay a flat fee for this service, or a straight percentage on the hammer price. You can opt to bid live or leave a commission bid with them.
Online bidding is also available for our auctions via The Saleroom.com
After the Auction
How do I know if my bid has been successful?
As soon as the auction is completed we send out invoices by email. We cannot send invoices before the end of the auction as we need to ascertain all buyer details from the two online bidding platforms that we use. If you are interested in knowing other auction results, both Easylive and The Saleroom will show an amended catalogue with all the hammer results.
How may I pay for my successful bids?
We prefer payment by bank transfer but also accept payment by cash, ( Maximum £5,000) debit card (customer present chip & pin) and up to £200 by debit card over the telephone). We do not accept credit cards or cheque payment.
NON UK BUYERS: We cannot offer any shipping and accept payment only via Bank transfer. Please add an extra £7 to cover bank conversion fees. We have noticed overseas buyers making successful payment via Wise. We cannot specifically recommend and have no affiliation with this Company; but it may be worth looking at if transfer from your bank to the UK is difficult.
When can I collect my items?
We are open for collection Monday to Friday 10am to 4pm. Collection is by appointment; simply let us know the date and approximate time you wish to collect and we will have your goods ready for you. Lots must be paid for and removed from the saleroom within one week of the auction.
Do you offer a delivery service?
Recommended agents for packing and shipping
Small light items such as Jewellery: We can post these for you via Royal Mail Special delivery bags (which we keep in stock) for £15+ VAT (£18) - within the UK only. If you wish us to do this we require an email from you requesting us to do so, specifically accepting liability & insurance. We do not undertake to pack items, just put them with a little bubble wrap into the bag, so do not request this service if your lot could get dented or otherwise damaged by this method of postage.
Once we have received your email and payment we will post as soon as we can, this is usually the Monday or Tuesday the week following the auction. ( If your account is paid late and you miss this bulk posting we may not be able to post your items for another week or two.) We will sending you your tracking number as we post so you are aware your lot is on it's way. Alternatively, please contact one of the following who can provide professional delivery services:
Box-able items: (Silver & Jewellery, Works of Art, Collectables, Small Furniture, Paintings etc)
Hampshire deliveries: Terry Gilbert 07885 463723
James Gilding Transport: (Leicester based) 07807 132783 jg-transport.co.uk
Country Logistics: (East Sussex based) 01892 610506 / 07929 351023
Please note we have had to block Shipley Couriers emails, thus if you are using this company you will need to let us know when they are collecting for you.